You will get a confirmation email detailing the address, check in and check out times.

Once you have placed the security deposit of $500 before arrival, you will receive a check in email with the door codes.

All you need to do is show up, put your code in the exterior door which is then the same code for your room door!

Booking Deposit: A 50% deposit is required at the time of booking to secure your reservation.

Balance Payment: The remaining balance is due seven days before your scheduled arrival date and will be automatically charged to the credit card on file.

Your reservation will be guaranteed and your room held, provided that the payment schedule is adhered to. However, please be aware of the following conditions:

Full payment must be received seven days prior to your arrival date. The damage deposit authorization should not be declined. If the payment schedule is not followed, or if full payment is not received within the specified timeframe, and in the event of a declined damage deposit authorization, your reservation may be subject to cancellation without refund.

We appreciate your understanding and cooperation in adhering to our policies, and we look forward to hosting you for a delightful stay. If you have any questions or need further clarification, our team is here to assist you.

Check-In and Check-Out: Check-in time is after 4pm and check-out time is before 11am.

Use of Property: The Guest is entitled to use the Property for residential purposes only. The Property must not be used for any unlawful activities, parties, or gatherings.

Cleaning: The Property will be cleaned before the guests arrival. The Guest is responsible for maintaining the Property in a clean and tidy condition during their stay. Additional cleaning fees may be charged if necessary.

Utilities: The rental fee includes all utilities (electricity, water, gas, internet, etc.) unless otherwise specified.

City lots are located on the left when facing the front of our building (directly next door to our building). There is more parking across the road from our building as well.

Pets: Dogs under 50lbs are allowed on the Property with the Landlord’s prior consent as long as the pets are disclosed ahead of arrival.

At our short-term rental establishment, we have a straightforward cancellation policy designed to ensure transparency and flexibility for our guests.

Cancellation of the reservation will result in the forfeiture of the rental fee or deposit.

Please note that we do not offer refunds, but we are committed to providing you with a comfortable and enjoyable stay. If you have any questions or concerns about our cancellation policy, feel free to contact our customer support team for assistance. We are here to ensure your stay with us is as pleasant as possible.

Damage Deposit: A damage deposit of $500 is required to cover any potential damages or additional cleaning costs. This deposit will be authorized on your credit card provided the day before check-in and will only be charged if damage is found upon inspection of the unit.

Damage Deposit Authorization: Within 24 hours prior to your check-in, we will authorize your credit card for a $500 damage deposit. This is a precautionary measure to cover any potential damages during your stay.

Damage Assessment: After your stay, our team will inspect the rental unit. In the event of any damages, charges will be applied to the credit card on file to cover the cost of repairs or replacements as necessary.

Smoking is strictly prohibited inside the Property. If smoking occurs inside the Property, a cleaning fee of $500 will be charged.

thecondorkitchener@gmail.com